Privacy Policy

Effective date: May 23, 2026

Pallas Trade ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform, including our web app, demo trading tools, educational modules, and AI-powered features.

1. Information We Collect

Account Data: email address, username, password hash, referral data, and profile settings.
Usage Data: pages viewed, feature interactions, IP address, browser/device details, and timestamps.
Trading Simulation Data: demo trades, virtual balances, PnL history, and learning progress.
Support Data: messages, feedback, and communication records.

2. How We Use Your Information

To provide and maintain your account and platform access.
To power demo trading, chart tools, AI mentorship, and learning features.
To improve platform performance, security, and user experience.
To communicate important updates, alerts, and service notifications.
To detect fraud, abuse, and unauthorized access attempts.

3. Legal Basis and Consent

We process personal data based on contractual necessity (to provide services), legitimate interest (to secure and improve the platform), legal obligations, and your consent where required by law.

4. Data Sharing

We do not sell your personal data. We may share limited data with trusted service providers (hosting, analytics, email delivery, infrastructure) strictly for service operations and security.

5. Data Retention

We retain data only as long as needed for service delivery, legal compliance, dispute resolution, and security operations. You may request deletion of your account subject to legal requirements.

6. Security

We apply reasonable technical and organizational safeguards, including access controls, encryption-in-transit, and monitoring. No system is completely immune to risk, but we continuously improve security practices.

7. Cookies and Tracking

We use essential cookies for authentication/session management and may use analytics cookies to understand platform usage. You can manage cookie preferences through your browser settings.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data and to request data portability.

9. Children’s Privacy

Our services are not intended for children under the age required by applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

11. Contact

If you have questions about this Privacy Policy, contact us at: support@pallasonline.com